Unable to login on iPhone

[Alex]

Just to follow up, if you do the above, clearing local budgets should no longer be a problem with the latest version. Thx @Paul

[Bruce]

Just to follow up, if you do the above, clearing local budgets should no longer be a problem with the latest version. Thx @Paul

Yep I've been able to login and out with no problem.

[MacMichael]

Does iCloud Sync for Safari have anything to do with Financier syncing?  I don't use iCloud Sync for Safari (it is turned off).  When I login, Financier loops between Syncing and Sync Complete.  I have cleared all the web data and shut off/on my iPad several times with no luck.

[Paul]

Does iCloud Sync for Safari have anything to do with Financier syncing?  I don't use iCloud Sync for Safari (it is turned off).  When I login, Financier loops between Syncing and Sync Complete.  I have cleared all the web data and shut off/on my iPad several times with no luck.

The only reason I turned off iCloud syncing of Safari data was just in case tha Financier data was resynced between devices (I'm not sure that it is - it was just an extra precaution.
Otherwise carefully following the steps I outlined above - and specifically the Financier store - resolved my identical IOS problem. I must admit though I had to be very meticulous checking and rechecking that the Safari web store was cleared (Inc in advanced settings) before I succeeded

[MacMichael]

@Paul  I finally gave up trying.  But after about 3 hours, I tried syncing one more time -- it magically worked.  Maybe my iPad needed a rest??  Anyway, thanks for the encouragement and thanks for posting your syncing method.  Also, of course, we all need to thank @Alex.

[Alex]

iOS is weird Glad it's working for you now.

[michaelmjd]

Well, I went through all of the steps outlined by Paul (and Alex) and it still is not working for me on my iPad in Safari. It syncs but not to the latest data. It's weird though because it seems to have randomly picked 4 different transactions (one of them from today) and only lists those instead of all of them (nearly 30 or so on my desktop).

Maybe I just need to "give it a rest" like someone else did...

[michaelmjd]

UPDATE:

So I tried logging in from my iphone and after it syncs, it's showing the same data as my iPad...just the 4 transactions. I'm beginning to wonder if my desktop version (with 30+ entries) is not actually syncing/backing up and I'm only seeing what's saved in the browser? I hope that's not the case because I would hate to lose all of those entries.

Does anyone know of a way to check if I'm accessing sync'd info in my browser or if it's coming from what's already saved on my machine?

[Bruce]

UPDATE:

So I tried logging in from my iphone and after it syncs, it's showing the same data as my iPad...just the 4 transactions. I'm beginning to wonder if my desktop version (with 30+ entries) is not actually syncing/backing up and I'm only seeing what's saved in the browser? I hope that's not the case because I would hate to lose all of those entries.

Does anyone know of a way to check if I'm accessing sync'd info in my browser or if it's coming from what's already saved on my machine?

Do you see the "Sync Complete" message in the lower left corner; just below the "Add an Account" button? That's the only way I know how to tell.

[michaelmjd]

Update 2:

So it seems that this was not an iOS/Safari issue after all.

I decided to see if my desktop's numbers were actually coming from the sync'd data. So I downloaded a json backup and then logged out, cleared browser data and logged back in....and it sync'd with the same info as my iPad and iPhone were showing: just 4 transactions.

So, although it said Sync Complete the entire time on my desktop, it apparently was not really getting backed up.

Anyway, I restored from my backup and all is the same now. I still need to check if changes to the desktop version will sync with the other devices but I have no reason to think they won't.

Hopefully this was just a weird one-time wrinkle.

[Alex]

Where you using safari on the desktop?

[michaelmjd]

No, Chrome.

[Alex]

So, a couple things. It looks like you didn't have an active financier subscription from the 10th through the 16th (today). However, after you started your subscription, it should have started syncing again.

Did you try refreshing the page to resume the sync after paying?

I'll look into this some more. Thanks for pointing it out! At least I have a place to start doing debugging.

[Alex]

Welp, I'm on vacation so this is a bad time, but I've narrowed down the problem. Will provide an explanation post within next few days and a fix ASAP.

@michaelmjd You did the right thing and you should never encounter this issue again. But other users may (specifically: those that signed up for financier, let their subscription lapse, modified their budget and then subscribed).